Cancellation Policy
7 Pearls Dental Cancellation Policy or Failure To Attend a Scheduled Appointment
At 7 Pearls Dental, we not only provide exceptional dental care, but we also respect your time. That’s why we always strive to run on time.
Since we turn away other patients to reserve your appointment, no-shows and late cancellations significantly affect our ability to care for others promptly—especially those who’ve waited to be seen.
Cancellations or No Shows
Please be advised that we will now be taking a $50 re-booking fee for no-shows or late cancellations.
- This deposit will be forfeited if your follow-up appointment is missed or cancelled with less than 24 hours’ notice.
- If you attend, the $50 deposit will be put toward the cost of your care.
We understand that unavoidable circumstances, such as medical emergencies, may arise. These will be assessed at the time of cancellation to determine if the policy applies.
We offer multiple opportunities to confirm or reschedule appointments through text messages and phone calls.
It is your responsibility to notify us within a reasonable time frame if you’re unable to attend, so we can offer the slot to another patient in need.
The Cancellation Policy applies to:
- All cancellations within 24 hours of your appointment
- No-shows on the day
Late Arrivals
We understand that life happens. However, arriving more than 10 minutes late limits our ability to:
- Provide you with proper treatment
- Stay on schedule for the patients that follow
Whether you’ll be seen on the day will be at our discretion, so we kindly ask you to arrive on time to help us maintain smooth and timely care for everyone.
Thank you for trusting us with your dental care. We appreciate your support and look forward to seeing you soon!